Presentation

When you want to connect to Cacti using the link contained in EON’s interface this error could occurs:

error : Template user 'admin' does not exist".

Fix

Execute the following SQL command in ‘cacti’ database

INSERT INTO user_auth VALUES (1,'admin','21232f297a57a5a743894a0e4a801fc3',0,'Administrator','on','on','on','on','on',1,1,1,1,1,'on');

Indication

To execute the command, you need to have SSH or terminal access to the EON server and then access the database as follows;

$ mysql -u root -p
# password: root66
$ use cacti
$ INSERT INTO user_auth VALUES (1,'admin','21232f297a57a5a743894a0e4a801fc3',0,'Administrator','on','on','on','on','on',1,1,1,1,1,'on');